Every order that you place on our Site will be subject to acceptance in accordance with these Terms of Sale. The final details of your order will be listed at the end of the checkout process. Following completion of the checkout process, we will send you an email detailing the products you have ordered with an order number and date, the shipping address and delivery method you have given us for your order. This email is not an order acceptance from us, and your order will not be completed and accepted by us until we notify you that it has been shipped. You must inform us immediately if there are any errors in your order.
Once we have processed your order, we will send you another email confirming that it has been shipped. You should save this email for your own records. The shipping notification email will be completion of your purchase contract. If there are items that you have ordered that do not appear in the shipping notification email, you will not be charged for them. Completion of the purchase contract will also not take place where we have notified you that we cannot accept your order for any reason. If your order is shipped via UPS, we will send you a tracking number in the shipping notification email so you can track your purchase through the carrier’s web site. If your order is shipped via USPS, you will not receive a tracking number.
Acceptable Forms of Payment
We utilize PAYPAL for our on-line purchasing gateway. All forms of payment possible through our gateway provider are accepted for payment for purchases on the Site. We do not accept money orders, personal checks, or COD’s.
Errors on the Site; Prices and Quantity Limits
While we try to have the most accurate and current information possible, we cannot guarantee an error-free Site. Accordingly, we must reserve the right at any time after receipt of your order to accept or decline your order, or any portion thereof, for any reason, even after your receipt of an order confirmation. We reserve the right to limit the quantity of items purchased and to prohibit sales to dealers. If a product is listed at an incorrect price, we will have the right to refuse or cancel orders placed for the product listed at the incorrect price, regardless of whether the order has been confirmed and/or your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, we will promptly issue a credit to your credit card account in the amount of the incorrect price. You will be notified by email if this occurs.
We currently ship only to all 50 states of the United States. If you are an international customer, we do not ship to you directly. We will work to assist the international customers. To see our full policy please see our Shipping Policy.
Residents of other jurisdictions may be charged sales tax as required by applicable law.
You will be able to cancel your order before it has shipped by phone or email. Once your order has shipped, you will not be able to cancel your order, but may return your order in accordance with our Return Policy.
DISCLAIMER OF WARRANTY/LIMITATION OF LIABILITY
THIS SITE AND ITS CONTENTS ARE PROVIDED “AS-IS” AND WITHOUT WARRANTIES OF ANY KIND.
THERE ARE NO OTHER WARRANTIES EXPRESSED OR IMPLIED. WE DO NOT WARRANTY A PRODUCT’S FITNESS FOR ANY SPECIFIC ACTIVITY, PURPOSE OR USE OR ITS GENERAL MERCHANTABILITY. OUR LIABILITY FOR BREACH OF A WARRANTY, IF ANY, IS LIMITED, AT OUR DISCRETION, TO REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICE AS DESCRIBED IN THE TERMS OF SALE. IF YOU EXPERIENCE WARRANTY ISSUES AFTER OUR RETURN POLICY, PLEASE CONTACT US 253-212-5004.
IN NO EVENT SHALL WE OR ANY OF OUR AFFILIATED ENTITIES OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, EVEN IF WE HAVE BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, WHETHER IN AN ACTION UNDER CONTRACT, NEGLIGENCE OR ANY OTHER THEORY, ARISING OUT OF OR IN CONNECTION WITH THE USE, INABILITY TO USE OR PERFORMANCE OF THE INFORMATION, SERVICES, PRODUCTS AND MATERIALS AVAILABLE FROM THE SITE.
WE MAKE NO WARRANTY THAT THE SITE OR OUR SERVERS ARE FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS.
THE LIMITATIONS DESCRIBED IN THIS SECTION SHALL APPLY NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OR THE EXISTENCE OF ANY LIMITED REMEDY.
WE ARE NOT RESPONSIBLE FOR THE USE OR MISUSE OF ANY PRODUCT THAT MAY CAUSE OR BE THE CAUSE OF ANY PERSONAL INJURY OR PROPERTY DAMAGE. NONE OF OUR EMPLOYEES, ASSOCIATES, OR BUSINESS PARTNERS WILL BE RESPONSIBLE FOR ANY CLAIMS OR DAMAGES, PERSONAL OR OTHERWISE, DUE TO PROPER OR IMPROPER USE OF ANY PRODUCTS SOLD ON THIS SITE.
BECAUSE SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, OR THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
We are happy to receive returns for refunds or exchanges within 30 days after shipping, in accordance with the terms described below. Merchandise that is returned for refund or exchange must be in new and in unused condition. The original receipt and all packaging must be returned with the merchandise for a full refund of purchase price or exchange. We may reject your return if any items are missing (such as instruction manuals or accessories) or may charge a fee to replace those items. Damaged items due to no fault of MilitaryTails.com or the shipper, and cancelled orders after shipping incur a 15% restocking fee. If you have any questions about whether your item will incur a restocking fee or is returnable, please call us directly 253-212-5004.
All items that you believe are defective are subject to our inspection before a refund or exchange is approved. Defective items must be accompanied by the original sales receipt and all materials inside the package, including but not limited to instruction manuals, accessories and parts. Defective DVDs will be exchanged only for the same item within 30 days. Defective electronic items should be sent directly to the manufacturer for repair or replacement.
All returns require a return authorization from us. Before you return an item to us please send us an email stating your reason for a return. We will email you a return shipping label for you to affix to the original box that your order came in. You will then take the box to your nearest UPS Store and they will send it to us. If you do not live near a UPS Store, then please call UPS and request a pick-up and they will send it to us. All unauthorized returns will not be accepted.
This Site is designed for a general audience and we do not knowingly collect information, of any kind, about children or attempt to sell products to children. We will not knowingly collect any information from or sell products to children under the age of 13. If you are under 13, you must ask your parent or legal guardian for help using our Site. You must be 18 or older to purchase any items from our Site.
By accessing and using the Site you consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on the Site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communication be in writing.
License and Site Access
We grant you a limited, revocable license to make personal use only of the Site. Such grant does not include, without limitation: (a) any resale or commercial use of the Site or any of the contents of the Site; (b) modification, adaptation, translation, reverse engineering, decompilation, disassembly or conversion into human readable form of any of the contents of the Site, including use of or directly viewing the underlying HTML or other code from the Site except as interpreted and displayed in a web browser; (c) copying, imitating, mirroring, reproducing, distributing, publishing, downloading, displaying, performing, posting or transmitting any of the contents of the Site in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording or otherwise; (d) the collection and use of any product listings or descriptions; (e) making derivative uses of the Site and any of the contents of the Site; or (f) use of any data mining, bots, spiders, automated tools or similar data gathering and extraction methods, directly or indirectly, on the contents of the Site or to collect any information from the Site or any other user of the Site. We may terminate this license, the Site or your access to it at any time and without notice.
Copyright and Trademarks
All content included in the Site, such as text, graphics, logos, button icons, images, audio clips and software, is our property or its content suppliers and protected by U.S. and international copyright laws. The compilation (meaning the collection, arrangement and assembly) of all content on the Site is our exclusive property and protected by U.S. and international copyright laws. All software used on the Site is our property or the property of our software suppliers and protected by U.S. and international copyright laws. Permission is granted to electronically copy and print hard copy portions of the Site for the sole purpose of placing an order on the Site or using the Site as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance, of the content of the Site is strictly prohibited.
All trademarks, logos, service marks and trade names are proprietary to us or other respective owners that have granted the Site the right and license to use such intellectual property.
Registration, Accounts and Passwords
If you register and create an account on the Site you agree to be solely responsible for: (i) maintaining the confidentiality of passwords or other account identifiers which you choose, and (ii) all activities that occur under such password or account identifiers.
Most products displayed on the Site are available within our order/delivery timeframe. In some cases, merchandise displayed for sale on the Site may not be immediately available The prices displayed on the Site are quoted in U.S. dollars and are valid and effective only in the United States. The particular technical specifications and settings of your computer and its display could affect the accuracy of its display of the colors of products offered on the Site.
We make no claim or representation regarding, and accepts no responsibility for, the quality, content, nature or reliability of web sites accessible by hyperlink from the Site, or web sites linking to the Site.
You agree to defend, indemnify, and hold harmless MilitaryTails.com and our affiliates, subsidiaries and related entities and their respective directors, officers, employees, and agents from and against all claims, losses, damages, liabilities, and costs (including but not limited to reasonable attorneys’ fees and court costs, arising out of or relating to your breach of these Site Terms or your access to or use of the Site. The foregoing indemnification obligation shall survive termination of these Site Terms and the Site and any product or service provided to you arising out of or relating to your use of the Site.
Disclosure of Information
You agree that we may disclose your personal information when we, in good faith, believe disclosure is appropriate to comply with the law, a court order or a subpoena. We may also disclose your personal information to prevent or investigate a possible crime, such as fraud or identity theft; to enforce or apply our online Terms of Sale or other agreements; or to protect our own rights or property or the rights, property or safety of our users or others.
Updates to Legal Notice
We reserve the right to modify this legal notice at any time, so please review it frequently. If we make changes to this notice, we will notify you here, by email, or by means of a notice on our home page.
Last modified May 31, 2014